Privacy Policy
Last updated: July 2026
Novatra (“Novatra”, “we”, “us”) respects your privacy and handles personal data in accordance with the EU General Data Protection Regulation (GDPR) and Dutch data-protection law. This policy explains what we collect through this website and why.
1. Data controller
Novatra, registered in the Netherlands (KvK 77593944), registered office Vlierboomstraat 299, 2564 JA Den Haag, Netherlands, is the controller for personal data collected via this Site. Contact: info@novatra.me.
2. What we collect
- Contact data — if you email us or use our contact form, we receive your name, email address, and the content of your message.
- Technical data — basic, aggregated information such as browser type and pages viewed, used to keep the Site working and secure.
This is an informational brand website. We do not ask you to create an account, and we do not collect payment details through this Site.
3. Why we use your data (legal bases)
- To answer your enquiry — based on our legitimate interest, and your consent when you contact us.
- To operate and secure the Site — based on our legitimate interest in providing a reliable service.
- To meet legal obligations — where the law requires us to retain certain records.
4. Sharing
We do not sell your personal data. We may share it with service providers who help us operate the Site (for example hosting), under appropriate contractual safeguards, and with authorities where legally required. Our hosting provider may process data outside your country under GDPR-compliant transfer mechanisms.
5. Retention
We keep contact correspondence only as long as needed to handle your request and for a reasonable period afterwards, then delete it. Technical logs are kept for a short period for security and diagnostics.
6. Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased;
- restrict or object to processing;
- data portability;
- withdraw consent at any time.
To exercise any of these, email info@novatra.me. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
7. Cookies
This Site uses only what is necessary to function. For details, see our Cookie Policy.
8. Changes
We may update this policy from time to time. The current version is always published here.